Pleasantrees customers are encouraged to inspect all items carefully at the time of purchase. All sales on products containing THC, CBD, or both are final. Exceptions include broken or defective vape cartridges that fail to operate as intended through no fault of the customer and are returned to the same Pleasantrees sales location within 7 days of the date of sale. In such instances, a failed vape cartridge will be exchanged for a vape cartridge of identical price, quantity, and brand to the extent feasible. All products that do not contain THC or CBD and which are broken, defective, or do not operate as intended through no fault of the customer may be returned to the same Pleasantrees sales location within 7 days from the date of sale. Pleasantrees reserves the right to refuse any returns not in conformity with the above stated policies.